Vast Active Library and Information Science blog. From a recent library science graduate in Wellington, New Zealand. A focus on reference and current awareness tools and issues, especially free, web-based resources.

 
In In Saecula Saeculorum Anastasia has a post detailing her negative experiences in an unfamiliar library...."Maybe I'm the only idiot in the world who has never worked in a closed stack library, but I didn't exactly know what to do. I felt really unsure".

She meets an unhelpful fellow patron: "Him: You just walk in. It's not a mystery. It's just like every other library in the world. Use the door." and a "library nazi".

Anastasia's not an uneducated person. She's familiar with libraries and the research process (she's writing a dissertation). Now if someone like her can have problems in a library, and be made to feel like an idiot, how must some of our patrons feel if they don't often set foot in a library?

(Found via a Technorati feed for Libraries).

| posted by Simon at 10:23 pm